info@allthewhey.com

All The Whey was started by men with 70 years of combined experience in the dairy, sports nutrition and nutraceutical industries. With degrees in dairy science, engineering, and finance, they immediately recognized the advantages of manufacturing as well as formulating ALL THE WHEY's product line: for absolute assurance of every ingredient's purity; for rapid response to market demands for new products and flavors; and for the ability to pass along wholesale pricing, giving All The Whey customers the best values available.

All The Whey quality is 100% assured. Every product is taste tested in our laboratory, and approved by a taste-test panel before being sold. Whether the product line has been designed specifically for a bariatric patient, an athlete, a senior, women, or body builder, the same rigorous standard applies: only the highest quality ingredients are used; only the purist products are acceptable. We feel it's this matchless quality standard, that allows All The Whey to shine, and we proudly offer our superior line of supplements to every customer looking to improve health or fitness.

All The Whey is equally proud of its private labeling capability. We've assembled an experienced team of designers, marketers and managers who can advise, counsel, and respond, as our private label clients decide on label and product design, as well as price structures tailored specifically to his or her clientele. We're happy to pass along our knowledge and expertise; helping private label customers create new profit centers that add one more dimension for improving health and well being.

We at ALL THE WHEY look to be long-term partners in health and fitness with every one of our customers. That is our standard; our goal; and our operating principle.

Company Policies

CANCELLATIONS - If you wish to cancel an order, you will need to either email us, or call us at (800) 866-1970. We will make every attempt to stop your order. However, if your order has already been shipped, you will have to return the package (see return policy listed below). Any order that is cancelled after it leaves our facility will be considered a return, and all policies listed apply.

RETURNS - For any item(s) you wish to return, please contact us within 14 days of receipt of the product. The item(s) must be returned at the customers expense, and must be unopened and undamaged for a credit (less shipping & handling) to be issued. Please email us for an RMA number prior to returning any merchandise (please include your order number and the item description in your email). A valid RMA number must be included on the shipping label or we will refuse the package. RMA numbers are valid for 30 days from the date of issue. After 30 days past the date of issue of the RMA number, no returns are accepted. Full credit for the returned item(s) will be issued for unopened and undamaged merchandise within 10 business days of our receipt of the returned package. Credit will not be issued for any opened or damaged merchandise. Any and all shipping costs cannot be refunded. We recommend that you pack the item(s) carefully and insure the package, as any items lost or damaged in shipping cannot be refunded. If you elect to use USPS for your return, the package must have Delivery Confirmation, or we cannot guarantee that your item(s) will be credited. All returned items are subject to a 15% re-stocking fee. After 14 days past your receipt of shipment, no returns are accepted.

DAMAGED ITEMS - Merchandise damaged during shipment must be reported to All The Whey within 5 days of receipt. Please email us to notify us of any damaged items (please include your order number and the item description in your email). We will then contact the shipping company for the retrieval of the damaged item(s), and either send you a replacement order, or issue you a credit for the cost of any of the merchandise that is confirmed to be damaged. If your item(s) are being credited, a full credit for the damaged item(s) will be issued for unopened and undamaged merchandise within 10 business days of our receipt of the returned package.

ERRORS - We make every attempt to send you what you order. In the rare occasion that you receive an item(s) other than what you ordered, DO NOT open the item(s) or you will void your right to return it. Merchandise sent to a customer in error must be reported within 5 days of receipt. We will then work with you to resolve the situation (refund, replacement, etc.) Please email us for an RMA number prior to returning any merchandise (please include your order number and the item description in your email). A valid RMA number must be included on the shipping label, or we will refuse the package. Full credit for the returned item(s) will be issued for unopened and undamaged merchandise within 10 business days of our receipt or the returned package.

PLEASE NOTE - Sorry, we no longer can accept returns for opened/used supplements for any reason. Every supplement works different from person to person and we cannot guarantee individual results. If you would still like to return a product, please contact that supplement's manufacturer as they want your continued support of their brand and would be happy to assist you in finding the products that work for you.

NOTE: For any returns, make sure to pack your items carefully and insure the package when sending in.

Registered & Inspected by the U.S. Food & Drug Administration #11988546088